The Staggering Results of Successful Employee Engagement

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As Terri walked into work, the front desk receptionist greeted her with his typical morning smile. Then, while Terri waited by the elevator to go up to her office, he also added, “Congratulations on your son graduating from college this past weekend! I know how much it means to you to have him graduate.” Terri […]

Is Your Power Making You Lose Your Heart?

Jonas recently was promoted to a manager position at a nationwide furniture store. One of his responsibilities was to oversee the internship program for the company. In his first performance review as manager, his biggest complaint was how taxing overseeing the internship program was for him. He ranted about how long it took for the […]

3 Steps For Leaders To Recover Gracefully From Mistakes

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I live and die by my work calendar, so I was annoyed that one of my team members had missed her one-on-one meeting with me. It is so easy to keep track of appointments, meetings and deadlines using a sharepoint calendar, so there is no excuse to miss something like this. Not only did this […]

Magical 1-on-1 Meetings: Beyond the Regular Checkup

Let’s be honest: 1-on-1 meetings can feel a bit awkward. Sitting across from someone who has been tasked with reviewing your performance is intimidating. If you’re anything like me, you’re working yourself up by imagining worst-case scenarios in the moments before the meeting begins. What if your boss thinks you’re slacking? Or you completely bombed a […]

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