The Four Big Myths of Dance Floor Theory
Dance Floor Theory is an engagement system that can be used by any team or organization to better engage their employees or members. We use dance floors as a visual representation of engagement within an organization. In the middle of the dance are the most engaged dancers. We call them 5s. The least engaged dancers […]
Crafting SMART Goals that Allow Your Team to Be More Human
In life and in work is important to set goals for yourself that are measurable and attainable. But how do you keep your sights set on the big goals and not beat yourself up over the little losses? “Metrics must meet three criteria to be useful in a business plan: they must be actionable, accessible […]
Coming Out of Your Shell During Team Debates
For the past few weeks, we have been working in one room as a team, instead of in a shared space with other companies. The reason for this change is so that Sabina, Tom and Melissa can work more efficiently on writing the Dance Floor Theory book. I’ve been listening in to their weekly meetings, […]
When Employee Engagement Goes Too Far – Scary Sixes
Robyn works at a large cosmetics company where meetings happen every day, all day. Others on the team describe her as loud, excited, and never-ending. In meetings, there is often no reason for Robyn to answer questions, but she does anyway. Many times, the questions aren’t related to her job, and she doesn’t even have […]
What Stories Are Your Forward-Facing People Telling?
Imagine expressing to someone that you are excited to see them, and they respond with, “Why are you here?” That’s basically what happened to me at a job and internship fair in college, though maybe not in so many words. I had always admired the MTA for their marketing on their own trains and buses. […]
Apply Two Hat Theory for Better Customer Service
I don’t usually show annoyance in my face, but the flight attendant on a recent flight was so oblivious to how she was treating me, that I couldn’t help myself. It all started on a six-hour flight from Seattle to NYC. Within an hour of taking off, I finished the water in my canteen. I […]
Serving by Example: Why Volunteering Can Change How You Lead
When I worked at Georgian Court University, we had four “floating holidays” where the university was open, and it allowed for staff to stagger time off. Martin Luther King, Jr. Day happened to be one of those days. Except in my position. Each year, in honor of Martin Luther King, Jr., we would coordinate a […]
Using Slack to Build a Culture of Connection Within Your Team
By now, you probably know that the “quotes board” is a beloved Swift Kick tradition. In fact, we love it so much, we started using the hashtag #SKQuotesBoard to share these quotes with you on social media. Working in a coworking space, however, means that there is no physical master list of these team quotes. […]
Why The Woman in the Window is a Great Company Book Club Read
One of my favorite things that we do at Swift Kick is our monthly book club. At first, I found it annoying because I already read a lot. Adding another book to my list felt overwhelming. But now it is one of my favorite parts of the month. Last month it was my turn to […]
Good Leaders Don’t Waste Downtime – 4 Things to Do in December
In August, we spoke at 28 different events. In September we spoke at 13, and in December we spoke at 0. Some might look at December and think of it as a chance to exhale from the never ending travel and speaking that happened in the Fall. But as the CEO of Swift Kick, I […]