Lessons and know-how on building a culture where everyone feels welcomed, connected and engaged.
Imagine you’re checking out a new apartment. While getting a tour of the place from the current renter, who would be your roommate, he starts acting odd. I mean, really odd. He walks rapidly around the apartment. He holds his water glass high above his......
27 July, 2020 No comment
While preparing for an upcoming program with a group of campus leaders, I asked the Director of Orientation if anything in particular stood out about her group of students. She replied, “I don’t know what it is about this year, or this group, but they......
20 July, 2020 No comment
In 1943, American psychologist Abraham Maslow published an article in Psychological Review titled, “A Theory of Human Motivation.” Maslow proposed that humans have five levels of needs that build in sequential order. The needs are (in order), physiological, safety, social, self-esteem, and self-actualization. For a......
13 July, 2020 No comment
“You have to meet Ms. Peaches! Everyone loves her. She takes time to talk with each one of us to really understand the challenges we’re facing. When I talk with her, I can tell she really cares about our success. She goes out of her......
06 July, 2020 No comment
While walking around Central Park in NYC, I watched a little league softball game on the field next to me. Surrounding the field was a collection of parents multitasking between the game, their phones, and watching their younger kids. One parent in particular was having......
25 June, 2020 No comment
Engagement is a tricky thing to measure because there are many factors that can play into an employee’s overall engagement. Each company will want to measure engagement in its own way based on the company values and culture. Apple will care about different things than......
22 June, 2020 No comment
Building Culture of Connection within a team/organization/community means that everyone within that community feels welcomed, connected, and engaged. The benefits of this type of culture are overwhelmingly positive: – Neighborhood crime goes down – Employee retention/productivity goes up – Individuals experience better physical health The......
11 June, 2020 No comment
As Terri walked into work, the front desk receptionist greeted her with his typical morning smile. Then, while Terri waited by the elevator to go up to her office, he also added, “Congratulations on your son graduating from college this past weekend! I know how......
01 June, 2020 No comment
Two years ago, I had the joyful experience of speaking at UCLA for their TEDx event. The talk only lasted 12 minutes, but the time I put in behind the scenes was immeasurable. I practiced a lot for my talk, and that is coming from......
21 May, 2020 No comment
Raise your hand if you have no idea what the future holds! ….. ….. Oh sorry, I couldn’t keep typing because both my hands were raised. If you’re like me, your heart has been beating extra fast because you really can’t process the sheer uncertainty......
18 May, 2020 No comment