Lessons and know-how on building a culture where everyone feels welcomed, connected and engaged.
“From now on, we’ll use this white board to track every interaction you have had with a client. If you don’t meet your quota, not only will everyone see, but there will be repercussions.” “The funeral is in the morning, so you’ll be back in......
15 April, 2019No comment
My brother and I were visiting a relative in the hospital. When it was time for me to go home, my brother offered to walk me to my car. As we walked down the shiny corridors, we passed a room that had the door open.......
08 April, 2019No comment
In life and in work is important to set goals for yourself that are measurable and attainable. But how do you keep your sights set on the big goals and not beat yourself up over the little losses? “Metrics must meet three criteria to be......
01 April, 2019No comment
To say we were all exhausted would be an understatement. After nine almost 16-hour days, managing 150 high school students, even the Energizer Bunny would probably tap out. My 20 person staff had one more day of the 10-day program. I needed the team to......
25 March, 2019No comment
Unless you’re in second grade, you probably don’t know this, but today, March 11, is Johnny Appleseed Day! Yes, I was seven the last time I talked about him. But I did some research for this post, and I realized that he is a great......
11 March, 2019No comment
For the past few weeks, we have been working in one room as a team, instead of in a shared space with other companies. The reason for this change is so that Sabina, Tom and Melissa can work more efficiently on writing the Dance Floor......
04 March, 2019No comment
Robyn works at a large cosmetics company where meetings happen every day, all day. Others on the team describe her as loud, excited, and never-ending. In meetings, there is often no reason for Robyn to answer questions, but she does anyway. Many times, the questions......
25 February, 2019No comment
“You should do pageants,” a family friend said. All I could think was, “Yeah, right. Be on stage all by myself. Absolutely not.” Since the age of 12 seconds old, I have been performing. I’m not kidding. There is a picture of me being born,......
18 February, 2019No comment
Imagine expressing to someone that you are excited to see them, and they respond with, “Why are you here?” That’s basically what happened to me at a job and internship fair in college, though maybe not in so many words. I had always admired the......
11 February, 2019No comment
I don’t usually show annoyance in my face, but the flight attendant on a recent flight was so oblivious to how she was treating me, that I couldn’t help myself. It all started on a six hour flight from Seattle to NYC. Within an hour......
28 January, 2019No comment