How To Engage Your Super Users

SAS is a massive global analytics software and solutions provider with just over 380,000 users engaged in their community. However, within those 380,000 users, only 23 members get the official title of “Super User” each year. That’s right, only 23 people per year!  The invite-only application to become a SAS Super User is based on […]

Building Community Worldwide at the CMX Spark Conference

I’ll admit it’s very difficult to get me to wake up before sunrise, but last Tuesday I set my alarm for the awful time of 4:30 am to attend the CMX Spark Conference based out of Europe. Through groggy eyes and messy hair, I logged into the conference and was immediately welcomed by a thread […]

Is Your Team Too Scared To Give You Feedback?

I don’t often claim that reality TV gives me leadership lessons, but that’s exactly what happened last week while my family was watching an episode of Good Bones. Good Bones is a show about Karen and Mina – a mother/daughter duo – who flip homes throughout their neighborhood in Indianapolis. While Karen and Mina have […]

Experience Based Values Creation

Our climbing instructor took out a small hammer and tapped it against the rock. She leaned in with her ear to hear the noise the hammer made against it. “Nope, we can’t climb here.” She then repeated the process in three more spots until she finally turned back to the group and declared an excellent […]

Have You Heard The Exciting New News? SAMI IS BACK!

For those who may not know, Sami Litchert worked here at Swift Kick in 2016 as one of our interns. After an internship with us, she moved on to Grad School at Kutztown University. While studying Student Affairs in Higher Education and Administration, Sami held a Graduate Hall Director position at Cedar Crest College. After […]

Tom’s 8 Predictions for 2021

Tom's 8 Predictions for 2021

Strategic planning is so much easier when we can make some decently good predictions about what will happen. That’s why 2020 was so difficult to plan because EVERYTHING seemed so unpredictable. Just when an organization would sign off on a plan, something in the world would change, and the plan would be deemed useless.  We […]

Nonverbal Cues: Your Silent Partner in Engagement

Imagine you’re checking out a new apartment. While getting a tour of the place from the current renter, who would be your roommate, he starts acting odd. I mean, really odd. He walks rapidly around the apartment. He holds his water glass high above his head. Next thing you know, he is shuffling backwards on […]

Everyone Plays a Role in Engagement: Finding Community Leaders

DFT Tip #35

“You have to meet Ms. Peaches! Everyone loves her. She takes time to talk with each one of us to really understand the challenges we’re facing. When I talk with her, I can tell she really cares about our success. She goes out of her way to help anyone who needs it.” When I first […]

Until everyone feels welcomed, connected, and engaged…

Until everyone feels welcomed, connected, and engaged...

Building Culture of Connection within a team/organization/community means that everyone within that community feels welcomed, connected, and engaged. The benefits of this type of culture are overwhelmingly positive: – Neighborhood crime goes down – Employee retention/productivity goes up – Individuals experience better physical health The research goes on and on about the value of creating […]

The Staggering Results of Successful Employee Engagement

woman-in-blue-suit-jacket

As Terri walked into work, the front desk receptionist greeted her with his typical morning smile. Then, while Terri waited by the elevator to go up to her office, he also added, “Congratulations on your son graduating from college this past weekend! I know how much it means to you to have him graduate.” Terri […]