Nonverbal Cues: Your Silent Partner in Engagement

Imagine you’re checking out a new apartment. While getting a tour of the place from the current renter, who would be your roommate, he starts acting odd. I mean, really odd. He walks rapidly around the apartment. He holds his water glass high above his head. Next thing you know, he is shuffling backwards on […]

Everyone Plays a Role in Engagement: Finding Community Leaders

DFT Tip #35

“You have to meet Ms. Peaches! Everyone loves her. She takes time to talk with each one of us to really understand the challenges we’re facing. When I talk with her, I can tell she really cares about our success. She goes out of her way to help anyone who needs it.” When I first […]

Until everyone feels welcomed, connected, and engaged…

Until everyone feels welcomed, connected, and engaged...

Building Culture of Connection within a team/organization/community means that everyone within that community feels welcomed, connected, and engaged. The benefits of this type of culture are overwhelmingly positive: – Neighborhood crime goes down – Employee retention/productivity goes up – Individuals experience better physical health The research goes on and on about the value of creating […]

The Staggering Results of Successful Employee Engagement

woman-in-blue-suit-jacket

As Terri walked into work, the front desk receptionist greeted her with his typical morning smile. Then, while Terri waited by the elevator to go up to her office, he also added, “Congratulations on your son graduating from college this past weekend! I know how much it means to you to have him graduate.” Terri […]

We are Hardwired to Connect With Other Humans

humans need humans

About 200,000 to 800,000 years ago, a massive upgrade in technology occurred. It was a technology upgrade that allowed for individuals to create deeper social connections, retain and exchange knowledge, and cooperate together. Nobody witnessed this upgrade directly, however, because it happened inside the bodies of our ancient ancestors. The change occurred inside the brain, […]

6 Easy Ways to Spice Up Your Zoom Calls

Raise your hand if you’ve used Zoom in the last 24 hours. Keep your hand raised if you’ve talked to family, friends, and coworkers all on Zoom in the last week! Yep, that’s what I thought. If you’re facing “Zoom Burnout,” you’re not alone. But for those Zoom calls that we must make, or that […]

A Magic Trick for Remembering Names – And Why It Matters

Tom talking with student

After five hours of working with a group of 40 people, I ended my training with a little magic trick. One-by-one, I walked up to each person and said “Thank you for being here…Sandy. Thank you for being here… Seth. Thank you for being here… Randi.” I kept going around the room until I thanked […]

Tips for Staying Connected and Happy While Social Distancing During COVID-19

With many of us working and studying from home, this transition, along with all the anxiety we feel, can take its toll. Our primary focus should be staying healthy and protecting those most vulnerable. But while we do our social distancing as best we can, here are some tips to help us stay okay. Get […]

The Future of Free Hugs During The COVID-19 Pandemic

free hugs

Anyone who’s been a part of the Swift Kick family over the past 14 years knows that introducing the Free Hugs campaign to new people is a core part of our training. It’s how we teach people to build a Culture of Connection(TM) where everyone feels welcomed, connected, and engaged. But what about now in […]

Creating an Engagement Dashboard for Your Organization

For two years, I sat on the board of the NY Entrepreneurs’ Organization as the Head of Member Engagement. At my first board meeting, I asked the group for some prior data on member engagement. My aim was to find a baseline level of engagement which I could use to build goals for the future. […]