Deciding When To Pull The Plug On Your Community

I was the captain of a sinking ship, and I didn’t know exactly how to stop my ship from capsizing. A few years ago, I was hired as an engagement growth specialist for an up-and-coming community. When I received the offer to be their executive director, I was overjoyed because it fits perfectly within the […]

3 Reasons Why Every Community Needs a Core Leadership Team

Watching all the newest blockbuster movies for free should be an exhilarating experience, but it was a colossal failure for me. As a college student leader, I launched a movie club with three friends. The club aimed to watch movies and review them while looking for subliminal marketing messages. In short, we got to watch […]

The Importance of Metrics and Meetings in Your Organization

I looked at my watch impatiently and saw it was 12:23 pm. This meeting was supposed to finish at noon. We were already 23 minutes overtime because one conversation was running endlessly long. What should’ve been a simple discussion followed by a decision turned into people giving their opinions without any data to back it […]

Should Organizations Have Open Enrollment or Closed Enrollment?

I can’t believe they told me I couldn’t join… which, of course, made me want to join even more. For the past three months, I’ve been on a mission to find the perfect Health Club for my family and me. However, every Health Club has had a different set of rules and criteria when it […]

When Your Members Meet Up Independent Of You

I knew when it was my turn I wanted to highlight my co-workers. They worked so hard on their projects, and for this company, they deserved recognition. So when the question was asked, I replied, “I’d like to shout out to Jay for always rocking his projects and continuously helping with side tasks without hesitation. […]

Why Core Values Matter

Akia’s palms were sweaty, and her nerves were out of control! She felt like whatever decision she made at this moment would have a major impact on the company for the next several months. But what should she do? Her manager, Eric, was on vacation, and no one ever trained her on what to do […]

5 Ways To Recover When Your Boss Ruins Your Perfect Plan

Hmm… I’m thinking of something that will make this day POP. But what would that be? Do I take the easy road and create a fun Casino theme? Do I look into creating a ’70s disco theme and have our team disco their way through the day? Or Do I create a 007 (James Bond) […]

The Wheel Of Life

It was hard not to get emotional as I looked at the ten pieces of paper in front of me that represented the past ten years of my life. One year I was super depressed; another year, my health was way out of whack, then I noticed one year I was deeply in love, but […]

Dedicated Roles For Community Programming and Community Growth

It felt so demoralizing to see our executive board go from 15 members at the start of the year to only three by the end. The issue, however, wasn’t that we had too few people; it was that we had too many people.  Back when I was in college, I joined an organization led by […]

What’s An Engagement Pyramid?

Marcus sat in the front row of a nearly empty 500 person auditorium with his head cupped between his hands. He was in disbelief that almost no one showed up after spending countless hours promoting his event.  “How is that possible?!?” He silently screamed to himself. He remembered standing outside the Student Union building handing […]