Who Makes The First Impression in Your Community?

“Mo!!!” Everyone in the room yelled in unison. Of course, everyone knew instantly who I was talking about, but all I said was, “The security guard out front is great!” Mo is the security guard at the main entrance to Seton Hall University. He is the first person that everyone meets and greets as they […]

Engagement Is A Process, Don’t Push It

I never thought knowledge about plastic recycling would be the reason to get more engaged. Those who know me now may find it hard to believe that I hardly participated in any school-sponsored events before college. I was the student who ignored or declined pretty much every extracurricular activity. I thought that was something “those” […]

Extroverts Can Be Scary And Decrease Engagement

Now I know how a matador feels when they get trampled by a bull. No, I wasn’t in a bull ring, but when the group of leaders charged at me as I entered the meeting room, I saw parts of my life flash in front of me, thinking it was my final moment in life. […]

 How To Spot Trending Leaders In Your Community And Keep Them Engaged

I was paying thousands of dollars but wasn’t engaged at all; therefore, I was not getting any value. Two years ago, I received an invitation to join a fatherhood community. Although I paid my membership fees on time each month, I wasn’t very active in the group. It wasn’t a priority for me at the […]

The Best Way To Come Up With New Activities For Your Community

Nothing feels worse than standing in a room filled with party balloons but you are all alone because no one showed up. In college, I was elected student leader for the honors club. I was a club member the prior year and thought that I could offer a lot of value if I stepped into […]

Deciding When To Pull The Plug On Your Community

I was the captain of a sinking ship, and I didn’t know exactly how to stop my ship from capsizing. A few years ago, I was hired as an engagement growth specialist for an up-and-coming community. When I received the offer to be their executive director, I was overjoyed because it fits perfectly within the […]

3 Reasons Why Every Community Needs a Core Leadership Team

Watching all the newest blockbuster movies for free should be an exhilarating experience, but it was a colossal failure for me. As a college student leader, I launched a movie club with three friends. The club aimed to watch movies and review them while looking for subliminal marketing messages. In short, we got to watch […]

Should Organizations Have Open Enrollment or Closed Enrollment?

I can’t believe they told me I couldn’t join… which, of course, made me want to join even more. For the past three months, I’ve been on a mission to find the perfect Health Club for my family and me. However, every Health Club has had a different set of rules and criteria when it […]

Why Core Values Matter

Akia’s palms were sweaty, and her nerves were out of control! She felt like whatever decision she made at this moment would have a major impact on the company for the next several months. But what should she do? Her manager, Eric, was on vacation, and no one ever trained her on what to do […]

Dedicated Roles For Community Programming and Community Growth

It felt so demoralizing to see our executive board go from 15 members at the start of the year to only three by the end. The issue, however, wasn’t that we had too few people; it was that we had too many people.  Back when I was in college, I joined an organization led by […]