Should You Pay Bad Employees to Quit?

$2,000! That’s how much Zappos will pay you, not as a signing bonus, but to quit your job!  That’s right—$2,000 NOT to stay with them. Would you do it? Based on asking groups this question, people usually fall into one of three camps: The first group says, “Heck yeah, I’ll leave here faster than the […]

Don’t Mix Marketing With Relationship Building

As you walk down the street, you see me at the end of the block, holding up a “Free Hugs” sign. What do you do? If you’re a hugger, you might dive in for a squeeze. If you aren’t a hugger, you might smile as you pass by or cross the street faster than someone […]

How to Give Good Feedback to Your Team

Have you ever tried giving feedback and felt like you were either walking on eggshells or tossing a grenade?  Feedback is the thing we all love to give but hate to receive. Let’s face it: Feedback sessions sometimes feel like you’re about to ruin someone’s day or yours. Seventy-five percent of employees believe feedback is […]

How To Deal with Negative People On Your Team

Have you ever worked with someone who’s like a human raincloud…or more like a thundercloud? Are they constantly casting a shadow over you and your team’s spirit? I bet you have. It’s a challenge we all face at some point. A study by doctoral students William Felps and Terence Mitchell, published in the Harvard Business […]

How to Delegate Work To Your Team

So you aspire to be a leader, huh? Well, the only way to achieve leadership is by guiding others to accomplish tasks. This means, at some point, you will need to delegate work to others. Great leaders are adept at delegation. Renowned leadership expert John C. Maxwell once said, “If you want to do a […]

Creating an Effective Onboarding Process for New Members in Your Organization

Keep burning your cash in the bonfire, or create a successful onboarding/orientation program for your new people and watch retention rates skyrocket. Considering the fact that 50% of all hourly workers leave new jobs within the first 120 days and what a student does within the first 90 days of entering college determines their behavior […]

Vision, Mission, and Values Part 2: Creating a Vision

When you ask yourself, “What mountain do we want to climb?” What you are really asking is, “What big problem would we love to solve?” Or, “What kind of world would we love to live in?” If everything went right over the next 1, 3, 5, or 10 years, what would you have solved through […]

Celebrating E-Board Members Increases Engagement And Retention

I never thought putting numbers into an excel doc would win me an award, but that’s what happens when you do the job no one else wants. For the past two years, I sat on the executive board of the NYC National Speakers Association.  By the time I joined the board, the only position left […]

How To Engage Your Super Users

SAS is a massive global analytics software and solutions provider with just over 380,000 users engaged in their community. However, within those 380,000 users, only 23 members get the official title of “Super User” each year. That’s right, only 23 people per year!  The invite-only application to become a SAS Super User is based on […]

A Magic Trick for Remembering Names – And Why It Matters

Tom talking with student

After five hours of working with a group of 40 people, I ended my training with a little magic trick. One-by-one, I walked up to each person and said “Thank you for being here…Sandy. Thank you for being here… Seth. Thank you for being here… Randi.” I kept going around the room until I thanked […]

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