Celebrating E-Board Members Increases Engagement And Retention

I never thought putting numbers into an excel doc would win me an award, but that’s what happens when you do the job no one else wants. For the past two years, I sat on the executive board of the NYC National Speakers Association.  By the time I joined the board, the only position left […]

How To Engage Your Super Users

SAS is a massive global analytics software and solutions provider with just over 380,000 users engaged in their community. However, within those 380,000 users, only 23 members get the official title of “Super User” each year. That’s right, only 23 people per year!  The invite-only application to become a SAS Super User is based on […]

A Magic Trick for Remembering Names – And Why It Matters

Tom talking with student

After five hours of working with a group of 40 people, I ended my training with a little magic trick. One-by-one, I walked up to each person and said “Thank you for being here…Sandy. Thank you for being here… Seth. Thank you for being here… Randi.” I kept going around the room until I thanked […]

Creating an Engagement Dashboard for Your Organization

For two years, I sat on the board of the NY Entrepreneurs’ Organization as the Head of Member Engagement. At my first board meeting, I asked the group for some prior data on member engagement. My aim was to find a baseline level of engagement which I could use to build goals for the future. […]

Even Top Talent Needs Their Manager – 3 Things You Need to Do as a Team Leader

“First, I stopped canceling meetings 10 minutes before the start time because I felt too “busy.” I previously had thought my employees would understand because I am the CEO and had a lot on my plate. Now, instead of hiding behind that excuse, they are my priority.” Excerpt from The Fast Forward Mindset* by David […]

The Danger of Keeping Negative Nellies on Your Team

Devin ran a real-estate management firm and his team was very close. They celebrated everything from birthdays to anniversaries together. From the outside, you’d assume they were the perfect team, but danger was just under the surface. Devin was actually running a team that was about to rot from the inside out, all because of […]

Using Spring Fever to Make Your Team More, Not Less Engaged

A few years ago, I saw a funny post on Facebook that said if you leave the office in the middle of the day to go outside, and someone asks where you are, you can say you are “Out-Standing.” Ha ha – get it? OUT? STANDING? So maybe this isn’t hilarious to you, but to […]

Are You Actually a Community? – Team Awesome #50Meetups

The name of the Meetup alone, Team Awesome, got me excited about the potential of meeting some really cool people. With 67 people RSVPed, I was ready to mix and mingle with NYC’s most awesome. The location of the Meetup, Barcade, was just the icing on the cake. When I arrived at Barcade, the place […]

Funny Google Searches for Swift Kick

As a child, my parents nicknamed me The Count because I used to count the number of pennies in our HUGE family coin jar. Though I no longer count the number of pennies lying around, I do admittedly have an obsession with watching our blog numbers** and calculating its monthly growth. Call me a geek, […]