The Staggering Results of Successful Employee Engagement
As Terri walked into work, the front desk receptionist greeted her with his typical morning smile. Then, while Terri waited by the elevator to go up to her office, he also added, “Congratulations on your son graduating from college this past weekend! I know how much it means to you to have him graduate.” Terri […]
How to Reclaim the 15% of Energy You Lose on Camera as a Moderator
You know how they say people look 15 lbs (7 kg) heavier on camera? Well, the same is true for your energy on camera, but in the opposite way. You will be perceived as having 15% less energy when on camera than when in person. This is due to the physical distance and the two […]
Don’t Break the #1 Rule of Icebreakers
Audible groans rolled across the audience as we begrudgingly stood up from our seats. In a room of 200 people, the speaker had managed to universally turn everyone’s attitude negative by uttering one phrase. This phrase is commonly used, but also commonly despised. What’s the phrase? “Ok, now we are going to do an icebreaker […]
A Magic Trick for Remembering Names – And Why It Matters
After five hours of working with a group of 40 people, I ended my training with a little magic trick. One-by-one, I walked up to each person and said “Thank you for being here…Sandy. Thank you for being here… Seth. Thank you for being here… Randi.” I kept going around the room until I thanked […]
Is Your Power Making You Lose Your Heart?
Jonas recently was promoted to a manager position at a nationwide furniture store. One of his responsibilities was to oversee the internship program for the company. In his first performance review as manager, his biggest complaint was how taxing overseeing the internship program was for him. He ranted about how long it took for the […]
Creating an Engagement Dashboard for Your Organization
For two years, I sat on the board of the NY Entrepreneurs’ Organization as the Head of Member Engagement. At my first board meeting, I asked the group for some prior data on member engagement. My aim was to find a baseline level of engagement which I could use to build goals for the future. […]
What’s Going On? -The Question Every “Neutral” Asks
In the previous blog post, I talked about a game my friend Kevin made up called “Scream and Run.” In case you need a recap: “Your challenge is to run as fast as you can towards the rest of the group while screaming. Then run back doing the same.” The group laughed again. “Oh, but […]
What is All this Work For? Finding Meaning at Work
Recently, I presented at a conference, discussing burnout with professionals. Several people in the room were very close to quitting their jobs for various reasons, i.e., being charged to do more with less, constantly shifting workplace environment, a major change in responsibility. For some, those may be welcome challenges. For others, they were just one […]
Even Top Talent Needs Their Manager – 3 Things You Need to Do as a Team Leader
“First, I stopped canceling meetings 10 minutes before the start time because I felt too “busy.” I previously had thought my employees would understand because I am the CEO and had a lot on my plate. Now, instead of hiding behind that excuse, they are my priority.” Excerpt from The Fast Forward Mindset* by David […]
Houston We Have A Problem…with Employee Engagement
In 2013, Gallup undertook a massive effort to study the current state of employee engagement around the world. After surveying 73,752 employees in 141 countries, Gallup found that 24% of employees are actively disengaged, 63% are not engaged, and 13% are engaged. You will find that when an employee is disengaged with their work environment, […]