Apply Two Hat Theory for Better Customer Service
I don’t usually show annoyance in my face, but the flight attendant on a recent flight was so oblivious to how she was treating me,
January 28, 2019
Thoughts on Building a Culture of Connection™
Serving by Example: Why Volunteering Can Change How You Lead
When I worked at Georgian Court University, we had four “floating holidays” where the university was open, and it allowed for staff to stagger time
January 21, 2019
Using Slack to Build a Culture of Connection Within Your Team
By now, you probably know that the “quotes board” is a beloved Swift Kick tradition. In fact, we love it so much, we started using
January 14, 2019
Why The Woman in the Window is a Great Company Book Club Read
One of my favorite things that we do at Swift Kick is our monthly book club. At first, I found it annoying because I already
January 7, 2019
Good Leaders Don’t Waste Downtime – 4 Things to Do in December
In August, we spoke at 28 different events. In September we spoke at 13, and in December we spoke at 0. Some might look at
December 21, 2018
The Essential Sameness of Camino de Santiago and Free Hugs
This post was written by Martine De Matteo, a graduate from Fordham University. Martine is the sister of Sabina, Swift Kick’s Community Manager. We are
December 17, 2018
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